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  • How do I sign up with Shari-Shari?
    There are various ways you can create an account with Shari-Shari: Via the Shari-Shari website (https://app.shari-shari.io/app/s/login/SelfRegister) and clicking the sign-up button Via digital and social media channels which brings you to the sign-up button Via referral links sent by existing Shari-Shari customers On the sign-up page, you will be asked to provide the following: First Name Last Name Email Password (and confirm password): Must include 3 of the following: numbers, uppercase letters, lowercase letters, and special characters. You will receive a confirmation email after providing above information and clicking sign-up.
  • How do I login?
    1. Go to your browser. In the address bar, type https://app.shari-shari.io/app/s/ 2. Key in your registered email address and password. Press log in. 3. Request for a password reset in case you forgot your password. Password reset instruction will be sent to your email address. 4. If you are having problem logging in, click the “Trouble logging in?”. You will be directed to Contact us page of Shari-Shari website. Submit the details required and the problem you encountered. Our support team will get in touch with you to resolve your issues/concerns.
  • Is Shari-Shari an app downloadable from the App or Play store?
    You can download Shari-Shari as an app through the Google Play and Apple App Store. Click on the links below to download them. Also, with its responsive design, Shari-Shari provides a consistent experience whether you are accessing the site via mobile or desktop. You may also follow the tips below on how to save Shari-Shari on your mobile device and use it easily as you would an app. If you are using an iPhone or an IOS device (iPad) Open Safari and type https://app.shari-shari.io/app/s/ in the URL field. On the menu bar, click on the share icon which looks like a box with an arrow up image. From the list of share options, choose "Add to Home Screen". The Shari-Shari icon will then show. Click Add at the top right, and the Shari-Shari icon will automatically appear on your home screen. If you are using an Android device Open your Chrome app and type https://app.shari-shari.io/app/s/ in the URL field. The text "Add Shari-Shari Home screen" will show. If not, click on the download option next to the URL field. Click to "Add to the home screen" or install the Shari-Shari app. Shari-Shari icon will automatically be added to your home screen.
  • How do I verify my identity?
    We want to know you so we can serve you better, and legally too. The information we collect is aligned with the requirements for opening a brokerage account, for depositing funds, and for performing any trading activity. The submission of documents for verification is via the platform. The following main sections are displayed and must be completed: Customer Profile This includes your personal information such First Name, Middle Name, Last Name along with your address, National ID, Citizenship and Tax Residency. Employment Information This includes your employment status, name of employer, employer's address and occupation. Financial Profile Range of your annual income, liquid assets, net worth and the source of your income. Affiliations This section is important so we know if you have any affiliations to a US-registered broker-dealer or to FINRA. This also includes whether you have any affiliations to a senior political figure or if you have affiliations to a public traded company in the US. Trusted Contact This is your trusted contact for account recovery purposes. Photo ID We require you to provide proof of Identity with Front and Back ID files of any of the following: Passport Drivers License Government Service Insurance System (GSIS) e-Card Postal ID Unified Multi-Purpose ID (UMID) National Bureau of Investigation (NBI) Clearance Alien Certification of Registration or Immigrant Certificate of Registration We also require you to provide a recent (issued within last 3 months) proof of address. You may choose from the following documents: Utility Bill Bank statement Credit card billing statement Barangay Certificate of Residency Official Mail from a recognized institution BIR Form 2316 Insurance Policy Statement of Account Once you are ready, click on the Submit for identity verification button. This will get you started on the verification process.
  • Help! I need customer support.
    Shari-Shari Customer Support Hours While our Team monitors the platform 24/7, support hours will only be during regular business hours (i.e. 8am to 5pm, Manila Time). Ways to reach Customer Support Shari-Shari Customer Support Team may be reached through different ways. via the Platform (app.shari-shari.io). You can raise a case by clicking on your Name on the top right corner and clicking on 'Contact Support'. via the website. If you have issues logging in to the platform, please click the Contact Us page and fill-out the form shari-shari.io/contact-us Confirming your identity Before we process your request, we will first need to confirm your identity.
  • How do I reactivate my access to Shari-Shari?
    Your access to Shari-Shari may be deactivated once the charging of subscription fee fails. When this occurs, you will be notified accordingly and receive an email with a link to update your subscription and reactivate your access. To re-activate your access, visit the Contact Us Page (shari-shari.io/contact-us) and follow the detailed steps for re-activation. You will be asked to provide your email address/username, and choose Access Reactivation option. We will receive the case and will contact you via email. We will also ask for ID verification before proceeding. Once your identity is confirmed, we will send you an electronic invoice. Once the invoice is paid, your access is now reactivated and you are now able to log-in again.
  • How do I fund my account?
    We have partnered with UnionBank’s UPAY, which allows you to fund your brokerage account with Philippine pesos through various channels, in particular through UnionBank online, and select Instapay and PCHC Paygate bank participants. Service is subject to payment provider and your own bank's terms and fees.
  • Do I need to open a USD account or an account with your partner bank?
    No. You do not need to open a US dollar account to be able to use Shari-Shari. Refer to how to fund my account.
  • Can I access my existing company shares via Shari-Shari?
    If you are an employee of a global/multinational company, you may have received stock options or shares as part of your employee benefit. Accessing your company shares via platform involves transferring of your shares to Shari-Shari's partner broker dealer. Raise a case with us and we will guide you through the process.
  • When are the US markets open?
    We have made it easy by providing you countdown clock located on the left hand side in the platform. It will indicate how many hours, minutes, and seconds before the US Markets are open (or if they are currently open!). The NYSE Market Trading Hours and NASDAQ Market Trading Hours are open Mondays to Fridays with the following times: Opens: 9:30 am Eastern Time Zone (9:30 pm Manila time), Closes Same Day: 4:00 pm Eastern Time Zone (4:00 am Manila time the next day) In general, the US Markets are closed during the following nine US Holidays. New Year's Day Martin Luther King, Jr. Day Presidents' Day Good Friday Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Day The actual dates may change depending on whether these days fall on a weekend. It is best to visit the NYSE and NASDAQ websites to check when these dates will fall under. Shari-Shari will also announce these holidays in our Blogs closer to the day to remind the customers of these holidays. You do not need to wait for the US Markets to be open to be able to use Shari-Shari. You can place and queue your buy or sell orders in the platform and these will be executed by the broker dealer as soon as the markets open.
  • What is Pattern-Day Trading? Why is it important to know?
    We would like you to read and understand the important rules below pertaining to Pattern Day Trading as being tagged a pattern day trader can affect your ability to trade. Below is a text from SEC’s Office of Investor Education and Advocacy. What is a day-trade? FINRA rules define a day trade as: The purchasing and selling or the selling and purchasing of the same security on the same day in a margin account. What is a pattern-day trader? FINRA rules define a pattern day trader as any customer who executes four or more “day trades” within five business days, provided that the number of day trades represents more than six percent of the customer’s total trades in the margin account for that same five business day period. Customers should note that this rule is a minimum requirement, and that some broker-dealers use a slightly broader definition in determining whether a customer qualifies as a “pattern day trader.” We recommend that customers contact their brokerage firms to determine whether a broader definition applies to their trading activities. A broker-dealer may also designate a customer as a pattern day trader if it “knows or has a reasonable basis to believe” that a customer will engage in pattern day trading. For example, if a customer’s broker-dealer provided day trading training to such customer before opening the account, the broker-dealer could designate that customer as a pattern day trader. $25,000 requirement The minimum equity requirement for a customer who is as a pattern day trader is $25,000. This $25,000 requirement must be deposited into the designated customer's account prior to any day trading activities and must be maintained at all times. A customer cannot fulfill this $25,000 requirement by cross-guaranteeing separate accounts. Each day trading account is required to meet the $25,000 requirement independently, using only the financial resources available in that account. If a customer’s account falls below the $25,000 requirement, the customer will not be permitted to day trade until the customer deposits cash or securities into the account to restore the account to the $25,000 minimum equity level. Source: www.sec.gov/files/daytrading.pdf
  • Privacy Policy
    Shari-Shari Data Privacy Policy
  • Cookie Consent Policy
    Cookie Consent Policy
  • Investor Protection Measures
    Since the commencement of its operations, Shari-Shari has been implementing and observing sound investor protection mechanisms designed to safeguard the assets of the investing public and are designed to curb high risk and volatile trading activities. These measures have been submitted to the Philippine Securities and Exchange Commission (SEC) in support of the SEC's mandate to promote investor protection. 1. Investor funding option is limited only to cash on hand via bank transfer (and no credit). Investors are to fund their brokerage account through bank transfers and on-hand cash; provided, that the investor’s bank is a participating entity in InstaPay and/or PESONet. Investors are not allowed to fund their brokerage account via credit cards or other means of payment that incur debt for investors. 2. Investors can only access ‘qualified’ securities. Publicly-listed and registered with U.S. Exchanges (i.e. NYSE, NASDAQ); At least $1 Billion in market capitalization; and No over-the-counter stocks (i.e., penny stocks), and derivatives (i.e. options and warrants). This is to prevent access to volatile securities that increase the potential for loss of investment. 3. Investors cannot engage in ‘pattern day trading’. As required by the U.S. Securities and Exchange Commission and as implemented by the US Partner Broker Dealer – investors cannot engage in pattern day trading without having at least US$25,000 in their brokerage account’s portfolio. 4. Investors do not have access to ‘leverage trading’ or ‘short selling’ features. This is to prevent investors from participating in risky trades and having a negative portfolio, incurring debt. 5. Shari-Shari's Partner US Broker Dealer, provides insurance protection to investors as required by U.S. securities laws/regulations. Alpaca is a member of the U.S. Securities Investor Protection Corporation (“SIPC”) and the U.S. Financial Industry Regulatory Authority (“FINRA”) which insures up to US$250,000 per customer. 6. Implementing cash-in limits to minimize/control the total cash exposure for the investors unless a higher transactional limit is duly approved by the Commission. *As a covered entity, Shari-Shari also complies with the reporting obligations under the Anti-Money Laundering Act, and its implementing rules and regulations. In line with the Shari-Shari's mission to democratize access to retail investments and promote financial inclusion & awareness, it shall also boost its efforts to publish financial education/materials aimed at increasing retail investor participation, particularly for those with an average annual income of less than Php1 Million.
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